Cross-cultural communication

Cross-cultural communication There are currently more people who speak English as a second or third language than native English speakers. English is widely utilized as the primary means of communication in business across many cultures. However, Knowing English does not guarantee that people will be […]

Complaint letter writing

Complaint letter writing A complaint letter is a letter that is written to express dissatisfaction with something Many businesses strive to provide excellent customer service. When things go wrong, however, the capacity to effectively complain becomes critical. A letter of complaint concerning poor service is […]

Meeting minutes

Meeting minutes Following a business meeting, it is usually the role of someone to draft the minutes of the meeting. The written summary of the issues discussed at the meeting, including a note of who spoke, is known as the minutes. Contributed, as well as […]